The terms, in clear language.

Effective date: July 10, 2026

1. Agreement to these terms

These Terms of Service (“Terms”) are an agreement between you and CodeSerpent LLC (“CodeSerpent,” “we,” “us,” or “our”) governing your use of Silent Student, silentstudent.com, and related services. By creating an account, purchasing a subscription, or using Silent Student, you agree to these Terms. If you do not agree, do not use the service.

2. What Silent Student does

Silent Student is a desktop application for macOS and Windows. It connects to a student’s own Canvas or D2L Brightspace account and autonomously completes supported quizzes, essays, discussions, file uploads, and external courseware reached through the LMS, including WebAssign, Apex Learning, Cengage, McGraw Hill, Packback, and myBusinessCourse. Features may depend on the LMS, courseware, assignment format, and active subscription.

3. Your account and access

You may connect only an LMS account that belongs to you and that you are authorized to access. You are responsible for the accuracy of your account information, the security of your device, and activity performed through your Silent Student account. LMS credentials are stored locally on your device and are not transmitted to CodeSerpent’s servers. Do not use the service to access another person’s account or any system without permission.

4. Subscriptions and payment

Silent Student offers monthly subscriptions: Base at $11.99 per month, Plus at $24.99 per month, and Pro at $49.99 per month. Stripe processes subscription payments, and card details never touch CodeSerpent’s servers. Subscription and billing state are stored so Silent Student can determine account access.

Subscriptions renew monthly until canceled. Cancellation takes effect at the end of the current billing period, and access continues through that period.

Payments are generally nonrefundable except where required by law. If an initial purchase was made in error, contact support within seven days; refund requests will be reviewed case by case.

5. Acceptable use and academic integrity

You are solely responsible for complying with your institution’s academic-integrity policies and the terms of service of every LMS, courseware platform, or other service that Silent Student automates. The software is provided for use at your own risk and discretion. Before using automation on an assignment, you should determine whether that use is allowed by the rules that apply to you.

You must not use Silent Student to break the law, access accounts or content without authorization, interfere with a platform or another user, distribute malicious software, or attempt to defeat service limits. You are responsible for reviewing work and submissions made through your accounts. Silent Student does not promise any grade, academic outcome, or continued access to a third-party platform.

6. Third-party platforms and AI processing

Silent Student interacts with third-party services that CodeSerpent does not control. Changes, outages, restrictions, or enforcement by Canvas, D2L Brightspace, external courseware, Anthropic, or Stripe may affect the service. Assignment content needed for AI processing is sent to api.silentstudent.com and relayed to Anthropic’s Claude API. Third-party services are governed by their own terms and policies.

7. Privacy and diagnostics

Our Privacy Policy explains how information is handled. Error reports and “stuck” diagnostic bundles, which may include automated-browser screenshots, are sent only with your explicit consent for the relevant feature. You are responsible for checking visible information before consenting to send a diagnostic bundle.

8. Ownership and permission to use the service

CodeSerpent LLC owns Silent Student and its associated software, design, and branding. Subject to these Terms and an active subscription, CodeSerpent grants you a limited, personal, nonexclusive, nontransferable right to use the app. You may not copy, resell, sublicense, or reverse engineer the service except where applicable law does not allow that restriction.

9. Service availability and changes

We may maintain, update, change, suspend, or discontinue features. We do not guarantee that every assignment or third-party platform will work, that the service will be uninterrupted, or that generated work will be accurate. You remain responsible for deadlines, submissions, and the consequences of using automation.

10. Disclaimers and limitation of liability

To the fullest extent permitted by law, Silent Student is provided “as is” and “as available,” without warranties of merchantability, fitness for a particular purpose, noninfringement, accuracy, or uninterrupted availability. CodeSerpent is not responsible for grades, disciplinary action, account restrictions, missed deadlines, data loss, or third-party service decisions arising from your use of Silent Student.

To the fullest extent permitted by law, CodeSerpent’s total liability for claims relating to the service will not exceed the amount you paid to CodeSerpent for Silent Student during the twelve months before the event giving rise to the claim. CodeSerpent will not be liable for indirect, incidental, special, consequential, or punitive damages.

11. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules.

12. Dispute resolution

Before filing a formal claim, you and CodeSerpent will try to resolve the dispute informally for 30 days. Unresolved disputes will be decided by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, except that either party may bring an eligible claim in small-claims court. Claims may not proceed on a class or representative basis.

13. Changes to these terms

We may update these Terms as the service changes. The effective date at the top identifies the current version. Continued use after updated Terms take effect means you accept the revised Terms.